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Privacy Statement
1. Sites covered by this
Privacy Statement
Human Potential
is a division of Success Benchmark Ltd. This Privacy
Statement applies
to all Success Benchmark Ltd-owned websites and domains, and our wholly
owned
subsidiaries ("Success Benchmark websites.")
Links
to non-Success Benchmark Ltd websites
A Success Benchmark website may provide links to third-party
websites
for your convenience and information. If you access those links, you
will leave the Success Benchmark website. Success Benchmark Ltd does
not control those
sites or their privacy practices, which may differ from Success
Benchmark's. We
do not endorse or make any representations about third-party websites.
The personal data you choose to give to unrelated third parties is not
covered by the Success Benchmark Privacy Statement. We encourage you to
review
the privacy policy of any company before submitting your personal
information. Some third-party companies may choose to share their
personal data with Success Benchmark; that sharing is governed by that
third-party company's privacy policy.
2.
Types of information we collect
This Privacy
Statement covers personal information, non-personal data collection and
aggregate reporting.
Personal
information
is information that is associated with your name or personal identity.
Success Benchmark uses personal information to understand better your
needs
and interests and to provide you with better service. Once you choose
to provide us with personal information, you can be assured it will be
used only to support your customer relationship with Success Benchmark.
We
take seriously the trust you place in us. Success Benchmark will not
sell,
rent or lease your personal information to others.
On
some Success Benchmark
websites, you can order products or services, request information,
subscribe to marketing or support materials, register yourself or your
Success Benchmark products, or apply for a job at Success Benchmark.
The types of personal
information you provide to us on these pages may include name, address,
phone number, e-mail address, user IDs and passwords, billing and
transaction information, credit card information, contact preferences,
educational and employment background, and job interest data.
To personalize
our websites, services or communications and improve our products and
services, we may also ask you to provide us with information regarding
your personal or professional interests, demographics, and experiences
with our products or services. Providing this additional information is
optional.
Non-personal
information
is data about usage and service operation that is not associated with a
specific personal identity. Success Benchmark collects and analyses
non-personal
information to evaluate how visitors use the Success Benchmark
websites.
Non-personal data
we
collect may include the pages visited on the Success Benchmark
websites.Most
non-personal data is collected via cookies or other analysis
technologies. Success Benchmark web pages use cookies, Web beacons and
other
technologies for data analysis and personalization services. Success
Benchmark
also places ads on other websites that may use cookies.
3.
Children's privacy
Success
Benchmark is
committed to protecting the privacy needs of children and we encourage
parents and guardians to take an active role in their children's online
activities and interests. Success Benchmark does not knowingly collect
information from children under the age of 13 and Success Benchmark
does not
target its websites to children under 13.
4.
How we use your information
Success
Benchmark uses
your personal information to provide you with services and to help us
better understand your needs and interests. Specifically, we use your
information to help you complete a transaction or order, to communicate
with you, to provide service and support, to update you on services and
benefits, to personalize promotional offers and to personalize some
Success Benchmark websites. Occasionally we may also use your
information to
contact you for market research regarding Success Benchmark products or
services.
We will give you the opportunity to choose your privacy preferences
regarding such communications.
Personal
data
collected online may also be combined with information you provide
Success Benchmark through other sources such as product registration,
call
centres or public events such as trade shows or seminars.
Personal data
given to Success Benchmark may be transferred across state and country
borders
for the purposes of data consolidation, storage and simplified customer
information management.
Non-personal data
is aggregated for reporting about Success Benchmark website usability,
performance and effectiveness. It is used to improve the customer
experience, usability and site content.
5.
Who we share your information with
Success
Benchmark will
not
sell, rent or lease your personal information to others. Success
Benchmark
will not share your personal information with third parties except in
responding to your requests for products or services. Your permission
will be requested when you submit your information. Success Benchmark
shares
customer information across Success Benchmark-owned business entities
and
companies working on our behalf, but only as described above in "How we
use your information."
Success
Benchmark contracts
with third-party service providers and suppliers to deliver complete
products, services and customer solutions described in "How we use your
information." Suppliers and service providers are required to keep
confidential the information received on behalf of Success Benchmark
and may not
use it for any purpose other than to carry out the services they are
performing for Success Benchmark. These service providers may change or
we may
contract with additional service providers to better accommodate our
customers. Success Benchmark will not share personal information with
any other
third parties without your permission, unless required by law
enforcement action, subpoena, or local law.
Success
Benchmark or
its related entities could merge with or be acquired by another
business entity or some or all of their respective assets could be
acquired. If such a combination or acquisition occurs, Success
Benchmark will
make every reasonable effort to notify you in the event we share with
the merging or acquiring entity some or all of your personal
information to continue serving you.
6.
Your choices
Success
Benchmark gives
you the choice of receiving a variety of information that complements
our products and services. You can subscribe to receive certain
product- and service-specific information and Success Benchmark-wide
marketing
communications. Success Benchmark-wide communications may include new
product
information, special offers, or an invitation to participate in market
research. We give you a choice regarding delivery of Success
Benchmark-wide
communications by postal mail, e-mail and telephone.
7.
Your privacy preferences and opting out
Non-subscription
services
Success Benchmark will not use your personal information for a
different purpose
than the one stated when you provided your data. Examples of unrelated
uses include sending communications about special offers, product
information, and marketing messages. You can, however, choose to
receive these types of non-subscription communications by following the
instructions below.
Please specify
your privacy preferences by writing to the Success Benchmark Privacy
Office - be
sure to provide your name, e-mail and postal address in all
correspondence.
Subscription services
To opt-out of receiving communications you have expressly requested
(such as e-mail newsletters, software updates, etc.), use any of the
following methods:Write to the Success Benchmark Privacy Office - be
sure to
provide your name, e-mail and postal address, and relevant information
about your Success Benchmark subscriptions and registrations
8.
Your information and third-party companies
Certain Success
Benchmark
services are linked with those from unrelated third-party companies,
some which offer you the option to share with both Success Benchmark
and the
third party personal data you provide. Examples include the ability to
register software products from multiple vendors from a single Success
Benchmark
Web page, to request communications from Success Benchmark marketing or
solution
partners, or to enable order completion through a reseller. We will not
share your personal information with those third-party companies unless
you make that choice.
9.
Access to and accuracy of your information
Success
Benchmark strives
to keep your personal information accurate. We have implemented
technology, management processes and policies to maintain customer data
accuracy. We will provide you with access to your information,
including making reasonable effort to provide you with online access
and the opportunity to change your information. To protect your privacy
and security, we will also take reasonable steps to verify your
identity, such as a password and user ID, before granting access to
your data. Certain areas of Success Benchmark's websites may limit
access to
specific individuals through the use of passwords and other personal
identifiers.
10.
Keeping your information secure
Success
Benchmark is
committed to protecting the information you provide us. To prevent
unauthorized access or disclosure, to maintain data accuracy, and to
ensure the appropriate use of the information, Success Benchmark has in
place
appropriate physical and managerial procedures to safeguard the
information we collect.
11. Changes to this Statement
If
there are
updates to the terms of Success Benchmark's Online Privacy Statement,
we will
post those changes and update the revision date in this document, so
you will always know what information we collect online, how we use it,
and what choices you have. For material changes to this Statement,
Success Benchmark will provide notification to affected customers.
12. Contacting us
We
value your opinions. If you have comments or questions about our
privacy policy, please send them to the Success Benchmark email address
craig@humanpotential.co.nz or phone 0800 243 869
within NZ or from other
countries +64
21
367 411.
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